Logo Divine strives to make your experience working with us a pleasant, hassle-free and convenient one. Taking that statement into consideration, we have devised a simple set of terms and conditions that you must read carefully and ensure that you comprehend all the clauses and their implications prior to starting any project with Logo Divine.
Kindly note: Logo Divine reserves the rights to alter any or every clause of the following terms and conditions without prior notice. Therefore, we recommend our clients to review this page whenever they place an order with our service.
Logo Divine is a prominent logo design and web design company that serves both startups and established organizations. We exclusively work online and operate 24 hours a day and 7 days a week all over the year.
Clients will be provided with the services in accordance with the packages they choose. Logo Divine further assures its clients that all the designs (logo, brochure, stationery and website designs) are created in compliance with the client's brief. Thus, clients are solely responsible for preparing the brief with the right details, required for the project.
Over the course of our expedition, we have served many companies and propelled their brand to new heights. We assure to provide highly-appealing brand-identities, engaging banners or brochures and effective web designs.
We have absolute confidence in the talent, expertise and skills of our designers as they help Logo Divine makes its name prominent in the custom-design industry.
Note: Logo Divine use email 'Electronic-mails' to deliver initial concepts of the design and the final approved files. Thus, clients are advised to furnish us with a valid email address.
We, at Logo Divine, offer our valued-clientele 100% unconditional refund-guarantee to provide them a sense of relieve and security. In the event of any discontentment regarding the design or project, the client reserves the rights to ask for a complete refund. As soon as the request is received by us, we will immediately reimburse the payment to the client. With that said, Logo Divine holds the complete rights to make changes, if necessary.
In the event of a failure of resolution between the parties and a reimbursement is made, the client will no longer hold the rights to use any of the initial concepts as they come under the ownership of Logo Divine, until fully paid.
Logo Divine is absolutely aware of the fact that time is of the essence, especially for businessmen or entrepreneurs. Therefore, we assure our valued clients that the initial concepts of their project will be presented within 2 to 3 business days, under normal circumstances. If the client has placed an urgent order, the project will be presented within 24 hours.
Logo Divine, under no circumstances, is liable for falling short to meet the deadline which is not pre-determined by both the client and the company, in written.
The designers at Logo Divine use the default color palette for digital printing, i.e., CMYK. However, the client may request for a different color palette prior to commencing the project. If a request regarding the change of color palette is made during the progress of the project, extra charges will be deducted.
Our talented designers use Adobe Illustrator as the default software for vector-based designs. The default format of the logo will be presented in ".ai" format. Other than the default format, clients will receive their projects in other formats as well including GIF, JPEG, PDF, etc.
Logo Divine tries its utmost to present an eye-catching and highly-appealing logo to its valued client. However, we are aware of the fact that every individual has a unique idea of perfection. This is the reason we offer them unlimited revisions so that they can avail the design that they seek. Our designers will gladly revise the design as many times as you want until you are absolutely pleased with the end-result. Kindly note: For every revision request, a new draft of the project will be provided within 2 days.
Once the client approves the logo and Logo Divine acknowledges the complete payment, all the ownership rights are then transferred to the client.
Logo Divine presents its round-the-clock customer-support at the disposal of the clients to encourage effective communication between both the parties. For further convenience, we offer numerous channels of communication including Live Chat, Skype, etc.
You hereby accept the agreement that Logo Divine reserves the rights to reject order or terminate the contract in the following circumstances:
A complete reimbursement will be awarded to the client, if Logo Divine fails to process any project it undertakes due to any unavoidable events.
Our team of experts are ready to help you throughout the entire processes.